Overview
The Companies and Intellectual Property Authority (CIPA), is a newly established autonomous body that has been established in terms of the Companies and Intellectual Property Authority Act no 14 of 2011. The Authority is charged with the responsibility of implementing four different acts, namely: The Companies Act, Registration of Business Names Act, Industrial Property Act and the Copyright and Neighbouring Rights Act.
The Authority is positioning itself for the advancement of its mandate and is searching for some dynamic individuals to take up the above position.
Location: CIPA seeks three (3) Receptionists based in Serowe, Maun and Francistown respectively.
Main purpose of the job
To provide reception, administrative support and secretarial services, to efficiently operate multi-line switchboard, and receive and direct CIPA’s visitors and documents promoting a positive image of CIPA.
Qualifications, experience and knowledge required
- Certificate/Diploma in Secretarial or Administration studies
- 2 years’ experience in a customer facing environment
- Basic computer literacy, Operational knowledge of switchboards would be an added advantage
Key responsibilities
- Provision on reception services
- Management of Front Office (switchboard operation and customer management)
- Provision of Secretarial services including diary/appointments management and documents management (typing, scanning, photocopying and filing)
- Directing internal and external clients to relevant service points
- Operate multi-line switchboard and maintain accuracy of messages
- Dealing with customers’ enquiries
- Ensure that reception area is clean, tidy and adequately resourced with information for customers.
Key competencies
- Demonstrate Customer focus and team work
- Speed and accuracy
- Time management
- Possession of good communication skills and computer literacy are a necessity
- Demonstrate organisational skills
Closing date and application instructions
Only applicants who meet the requirements need to apply highlighting their qualifications, experience and names of at least two (2) traceable referees. Certified copies of relevant certificates and a detailed CV must accompany applications addressed to:
Human Resource Manager
Companies and Intellectual Property Authority
P O Box 102
Gaborone
OR
Email: [email protected]
Closing Date: 15 August 2017
