Vacancy- Branch Manager

The successful candidate will be responsible for:

• All the functional areas of the business, alternatively overall management and performance of the Company
• Ensuring that clients are handled in a professional manner and the information provided is correct
• Proactive marketing of the Company’s products and services to existing and new clients in order to meet set objectives, particularly growing customer base and business relationships through internal and external marketing programs
• Effective administrative management of the credit function in compliance with the Company’s credit policy and procedures as well as guidelines set by Non-Bank Financial Institutions Regulatory Authority (“NBFIRA”)
• Effective and efficient administration and management of collateral in compliance with the Company’s rules and regulations in order credit and regulatory risk
• Ensure efficient management of the frontline service area and back office support areas
• Providing excellent customer service through the direct frontline and switchboard operations
• Ensuring the right people are deployed to the right positions in order to enhance operational efficiencies
• Effectively plan and conduct formal and on the job trainings to ensure that sufficient expertise is available to perform the respective assignments
• Abide by and uphold the Company’s Code of Conduct on professionalism, commitment, reliability, confidentiality, brand loyalty and personal conduct in public
• Perform pre-audits to identify and mitigate operational risk and ensure ongoing adherence with compliance procedures
• Supervise, coach and develop staff regarding service expectations, policies, procedures, products, systems and credit transactions
• Any other technical, administrative and general work that may be assigned by the board

• Minimum of a degree in accounting, banking, finance, economics, business administration and any other with a major in banking and finance
• Minimum of 3 years of experience as Branch Manager or senior manager of banking environment with a bias in credit and trade finance

Knowledge & Skills

• Strong communication, analytical, problem solving and decision-making skills to effectively uncover and resolve complex customer and employee issues
• Excellent interpersonal and customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees
• Strong supervisory and leadership skills required to manage, motivate and develop branch employees required
• Proven success in customer service and development of strong customer relationships
• Ability to work in a fast-paced environment and under pressure
• Detail oriented, strong organisational skills and a high degree of accuracy
• Self-starter, ability to work independently
• Competence with computers, telephones and other office machinery

Topmarket Capital (Proprietary) Limited (“Topmarket”) is a citizen owned finance and leasing business registered with Non-Bank Financial Institutions Regulatory Authority (NBFIRA), in accordance with section 48 of the NBFIRA Act, 2006. Topmarket Capital assists small to medium companies with working capital facilities and trade finance in instances they that have a purchase order or work to complete. Our products include but not limited to;

• Debtor Finance: This is a form of factoring that assists small businesses manage cash flow effectively, without having to take on additional debt or extended lines of credit to grow their businesses
• Trade Finance: This provides working capital for businesses that seek finance for new purchase/work orders, but not having sufficient value in existing invoices
• Bean Counter Accounting Services: SMMEs typically outsource their accounting to a dedicated team of professionals, paying a fraction of the cost of a full-time accountant and get a great system, up to date information and all compliance work sorted

For your application to be considered, please visit the Staffwise website or click here.