Requirements.
1. Diploma OR Degree in Hospitality Management OR Equivalent.
2. Business and financial management
3. Proven history in Hospitality and Accommodation Management
4. Computer skills including use of Apex or equivalent booking system
5. Demonstrated commercial acumen including profit and loss analysis, budgeting and budget planning and cost control
Profile.
The Operations Manager is responsible for managing the hotel’s daily operations. This position will;
1. Provide leadership in the development and delivery of the hotel’s operations
2. Oversee the financial management and performance of the hotel’s
3. Service the daily needs of our guests including front of house, food and beverage operations, housekeeping, property maintenance and security, educational activities and tours
4. Positively represent the hotel and its services throughout the local community.
5. While taking a strategic overview and planning ahead to maximize profits, the position is very hands on. It will require active participation in running a hotel, leading by example to deliver a standard of service and presentation that meets guests’ needs and expectations.
Responsibilities.
1. Day to day management of hotel operations guest services, bookings, administration, housekeeping, and activities, food and beverage services
2. Dealing with contractors and suppliers
3. Property repairs, maintenance and security
4. Maintain quality standards across the business
5. Act as relief onsite caretaker as need arises
6. Compliance with licensing laws, occupational health and safety, permits, accreditation and other statutory regulations
7. Other duties as required to effectively manage the hotel and service our customers
Hospitality Services.
1. Front office duties arrivals/departures, booking administration, customer inquiries, payments and sales, daily balance of point of sales systems
2. Food and beverage service
3. Delivering tours and education activities as required
Submit a Comprehesive Application
TO
E-Mail: hr@majesticfive .co.bw
Indicate the position title on the e-mail subject line.
OR
Majestic Five
Private bag 18
Palapye
Closing Date 16 August 2016
