Operations Executive Wanted At The Grand Palm

• Drive the overall PGB performance to ensure the position as the country’s leading Hotel and Casino resort is maintained, both from a market share and margin perspective;
• Responsible for the planning and management of the casino, hotel operations and various support functions to maximize productivity and profitability and to meet the growth objectives of the units.
• Deliver revenue, market share and profitability targets.
• Develop and establish marketing plans, promotions and strategies to optimize profit and market share.
• Formulate and establish the complex strategy and budget.
• Responsible for developing a comprehensive annual business plan and the execution thereof.
• Oversee the implementation of the strategy and budget by direct reports.
• Formulate and implement profit improvement plans on a regular basis, or when needed.
• Ensure that costs are controlled in a detailed and structured manner to ensure sustainability of the business.
• Ensure all policies are strictly adhered to in day to day operations.
• Ensure the highest level of service standards which meet or exceed industry standards.
• Responsible for ensuring strict standards in all operations within the resort.
• Ensure a well-maintained property with above average cleanliness and hygiene standards, including a forward thinking capex and maintenance programme.
• Establish sound relationships with primary Peermont stakeholders as defined – Employees and Guests – as well as secondary stakeholders, including unions, shareholders, community leaders etc.
• Responsible for legislative compliance, including compliance with Gambling Authority rules and regulations.
• Use the Peermont values to inform all business activities.
• Ensure the Group Customer Care programme is implemented with due diligence to meeting and exceeding guests expectations.
• Manage all direct reports in a professional, fair and motivating manner and ensure superior performance at all times.
• Ensure that all employees have clear objectives that are managed on a regular basis and remain motivated for the benefit of the resort.
• Implement Group instructions, new projects or initiatives as they are approved by OPCO and EXCO and rolled out.

• Matric / Grade 12 or equivalent
• A business degree, hotel or hospitality management qualification is essential
• 10 years’ experience in a similar position at a senior management level
• Strong financial acumen, strong commercial understanding with a sense of entrepreneurship
• Strong leadership skills with a proven leadership track record
• Critical attention to detail in standards and service
• Ability to work under pressure and deadlines and manage projects successfully
• Ability to motivate management and staff and build strong teams
• Must be able to travel and work extended hours as required
• Be an independent thinker but a team player

• Be in possession of a valid driver’s license and be willing to travel as and when required
• Be able to work extended hours and over weekends and public holidays
• Require to work in a smoking environment
• Will be required to obtain a Gambling Authority License

CLOSING DATE : 30th JUNE 2017

· Ensure that you meet the minimum requirements

· Application with your CV to [email protected]