Northern Fixtures and Fitting seeks to recruit the following:
1. IT Support Officers
2. IT Support Trainees/Interns
Responsibilities:
1. installing and configuring computer hardware operating systems and applications;
2. monitoring and maintaining computer systems and networks;
3. talking to staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
4. troubleshooting system and network problems and diagnosing and solving hardware or software faults;
5. replacing parts as required;
6.providing support, including procedural documentation and relevant reports;
7. following diagrams and written instructions to repair a fault or set up a system;
8. supporting the roll-out of new applications;
9. setting up new users’ accounts and profiles and dealing with password issues;
10. responding within agreed time limits to call-outs;
11. working continuously on a task until completion (or referral to third parties, if appropriate);
12. prioritizing and managing many open cases at one time;
13. rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
14. testing and evaluating new technology;
15. conducting electrical safety checks on computer equipment
16.Server and internet support
Requirements
IT Support officers should have a minimum of 2 years of work experience in reputable organizations while IT Support Trainees do not need to have any work experience but it is a must that they must have gone through industrial attachment and research project.A degree or HND in IT related programs from Botho University, University of Botswana,Botswana Accountancy College and Limkokwing University and any other international universities.
Submitting an application
Hand deliver to
Plot 22050
Gaborone West Industrial
Former Caratex Complex
Mail to
P O BOX 402737
Gaborone
Important note: Applications should be clearly marked the post that you are applying for and it should include certified copies of certificates and traceable referees. Please do not apply for the post of IT Support officer if you have less than 2 years work experience as your application will not be considered.
Closing date is 24/10/15.
Applicants should be ready to start on 1 November 2015.
