Botswana Public Officers Pensions Fund is dynamic and on the move, building on its legacy to remain a market leader within its sector. The plan is big, bold and ambitious. They have recently completed a restructuring exercise and intend to better position the organization to achieve its goals and improve efficiency and service; the missing link is you!
Overview Of Role
Respond to and resolve incidents involving Information Systems, IT equipment and users to enable them to effectively use such systems and equipment in support of agreed IT service level agreements.
Job Description
- Provide user support
- Provide technical support to the Fund computer systems in place
- Configure and deploy IT equipment
- Installs, maintain, troubleshoot and update software and ensure that all software’s are licensed
- Monitor IT systems to ensure system functionality and availability to all users
- Ensures antivirus functionality and apply repairs as required to ensure that user computers are updated as required
- Maintain inventory of computer equipment, software and computer consumables
- Assist with the preparation of operating budgets based on estimated ICT expenditure and support needs
Requirements, Education and Experience
- Diploma in Information Technology, Computer Science or related field
- IT Professional Certification and ITIL knowledge will be an added advantage
- 3 years’ work experience in technical support environment and knowledge of help desk systems and procedures
- Valid Botswana light duty driver’s license
Skills and Competencies
- Technical Skills
- Planning and organizing
- Customer oriented
- Critical thinking
- Problem solving
- Communication Skills
- Team work
- Drive for results
- Interpersonal effectiveness
- Pro activeness
- Attention to detail
To apply, please click on the link below and fill in the form (NB: They do not require your CV at this stage):
https://talent.worketc.com/forms?123
Closing Date: 24 March 2017
