Reporting to the Offers Lead , the incumbent will be responsible for designing and animating mobile hybrid and postpaid offers and ensuring a successful launch of the offers. Furthermore, the candidate will be tasked with setting up KPIs to assess in-life performance of offers, with special focus on revenues and customer experience.
The Main Duties Include But Are Not Limited To:
Implement improvement plans to boost revenues and customers acquisition
Prepare promotions to animate offers, liaise with device vendors to negotiate best deals with Device catalogue executive
Interact with Orange Group experts to assess and implement best practices
Accompany the digitalization of customer interactions
Performance analysis of current offers, proposal of simplification
Understanding of customer needs taking into account market segmentation
Interact with customers prior to the launch before approving communication plan
Secure that all media are up to date with offers details (web site, flyers, social media, Orange app)
Relevant positioning compared to competitors and other offers in Orange portfolio
Provide migration plan for old offers to new offers
Action plan to boost sales, revenue and customer satisfaction
Requirements
Qualifications and Experience:
Degree in Marketing or Business Administration
Minimum experience: 2 years in the marketing field
Skills:
Strong experience in Marketing
Good interpersonal skills
Quantitative and qualitative surveys: ability to report and analyse the voice and behaviour of the customer
Organized and rigorous
Creative and proactive
Ability to deliver and work under pressure
Computer literate (MS Office)
Ability to innovate
Closing date and application instructions
Interested candidates who meet the minimum requirements can submit their applications, updated CV and certified copies of their academic certificates to: [email protected]
The subject window on email should only contain the title of the position being applied for.
Closing Date: 22nd June 2016.
