New vacancy open to all applications. Botswana Public Officers Pension Fund is looking for a front desk officer to join their organization. The successful incumbent will be required to efficiently operate multi-line switchboard, receive and direct calls and visitors and promoting a positive image of the fund.
Job Description
- Cordially receive clients and address their queries or direct them to the relevant officer
- Ensures availability of appropriate reading materials, BPOPF brochures and other tools for the comfort and information of waiting clients
- Manages boardroom bookings to avoid double bookings
- Maintains the appearance of the front desk office to ensure that it is consistent with client service standards by keeping it neat and tidy
- Assists clients with completion of different forms to capture the correct information.
- Prepares monthly telephone bills for staff to facilitate payment of bills
- Check and ensure that office equipment is operational
- To build reputable image, respectable image of the company
- To raise awareness on BPOPF services
Requirements, Education and Experience
- BGCSE plus Certificate in Secretarial Studies or related
- 3 years experience as a Front Desk Officer or similar work
- In-house training: Customer Service
- Computer literacy and knowledge of Microsoft office
- Valid Botswana light duty driver’s license
Competencies
- Telephone etiquette
- Customer focus
- Listening skills
- Analytical skills
- Multitasking
- Team work
- Organizational skills
- Self-motivated
- Initiative
- Effective communication
- Interpersonal skills
- Attention to detail
To apply, please click on the link below and fill in the form (NB: They do not require your CV at this stage):
https://talent.worketc.com/forms?119
Closing Date: 24 March 2017
