Executive Placings hiring a Guest Relations Manager

Looking for a Guest Relations Manager for a Lodge in Botswana.

Experience required:
2 years’ experience working in a similar position at a 5 star lodge
Computer literate

Duties include:
Meet and greet all guests
Understand personal guest needs through interaction
Transmit guest information to other lodges
Be present at all morning meetings
In co-ordination with other management, host guests at all meals
Assist with monthly planning – training, guest requirement and staffing levels
Sit in on Disciplinary procedures – sound knowledge of all policies and procedures and labour relations
Ensure that minimum standards are adhered to in all departments
Oversee stock takes
Welcome packs for new staff
.

-Requirements- Minimum education level: Grade 12 /N4 (Matric)
10 years of experience
Availability to travel: No
Availability of change of residence: No