The Competition and Consumer Authority (CCA) has raised concerns over unethical practices by some second-hand car dealers in Mogoditshane, Botswana. Following reports from dissatisfied motorists, inspections revealed significant non-compliance with consumer protection laws by several dealerships.
Disgruntled buyers complained that many vehicles sold were faulty upon purchase and lacked guarantees or warranties. These issues have left many consumers burdened with unexpected repair costs, prompting the CCA to take action.
CCA spokesperson, Lawrence Mothibi, confirmed that these practices are a clear violation of consumer rights. He stated, “Every consumer has the right to fair treatment, and it is unacceptable for suppliers to offload defective goods without taking responsibility.”
The CCA has reiterated its commitment to maintaining fair trade between consumers and suppliers, ensuring that businesses adhere to Botswana’s consumer protection laws. Mothibi emphasized the importance of second-hand car dealers offering guarantees and disclosing the full condition of vehicles before sale.
Consumers have been encouraged to report any instances of unfair treatment or non-compliance to the CCA. The authority plans to intensify inspections and take appropriate legal action against dealers who continue to flout the law.
This development serves as a warning to car dealers to prioritize transparency and fairness while providing assurance to consumers that their rights remain protected.
