Job Title: Banker, Universal
Job Id: 30790
Organization: Stanbic Bank
Job Type: Permanent
Job Segment: Banking
Location: Botswana
Deadline: 29th
Job Description:
Proactively promote a relationship based offering through a primary point of contact, which meets client expectations by providing personalised financial solutions in line with the Value Proposition. Provide a relationship based offering to the Priority Sub-Segment, which meets customer expectations by providing pro-active and highly responsive financial and business solutions focused on the managing and building of wealth in partnership with small business owners, through personalised and competent relationship management and specialist expertise to provide support. Maintain a high level of integrity and ethical standards
Responsibilities:
· Acquire new business in the Priority Sub-Segment market in line with the Customer Value Proposition segment income specifications, acquisition targets and/ or segment strategy to increase market share and specific sales strategies.
· Establish and build one-on-one relationships with customers, based on mutual respect, in assigned portfolio by delivering the expected level of service, specifically focusing on a pro-active contact (calling) strategy and programme.
· To ensure successful retention of existing customers in assigned portfolio to strengthen and expand relationships by intimately understanding the customer, servicing the customer’s business and personal financial needs and focusing on the management of key accounts.
· To interact and build relationships with Business Banking AE’s and CIB in order to provide a seamless solution to the client’s banking requirements. Where possible to assist with business banking related queries. Manage when specialist Business Banking advice is required and refer to Business Banking or CIB.
· Manage the “Cost of Sales” through evaluation of margins, cost of service and utilisation of the multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels. Manage customer migration between segments, sub-segments and Private Bank.
· Actively ensure that customers are migrated to the correct sub-segment, as per the Value Propositions where appropriate.
· Maximise bank profitability and ensure value add to customers through cross-selling and conversion of customers to main business, specifically focusing on wealth and lending opportunities. Manage through use of the Portfolio Reporting System.
· Make effective use of the lending specialist who works within the Suite.
· Join and support business organisations that will assist in the acquisition of appropriate customers.
· Proactively e-mail new product information to all customers.
Requirements:
· Degree in Finance, Accounting, Business Administration or equivalent
· COP is mandatory
· 3- 5 Years banking experience, with exposure to sales.
· Risk assessment experience, i.e loan applications
Apply here; http://www.afrischolajobs.com/…/stanbic-bank-botswana-is-hi…
