Immediate Cashloan Assist, a newly established 100% citizen owned micro-lending business invites suitably qualified candidates to apply for the post of Customer Service Attendants. The applicants will be reporting and taking instructions from the Principal Officer, bench-marking on best customer service practices and perform daily office duties as required.
Qualification And Experience
– BGCSE plus any short course certificate
– Certificate in Customer Service or Public Relations will be an added advantage
– Proven work experience or attachment
Key Performance Areas
– Create, review customer files and make follow-ups on outstanding debts
– Attend to customer queries and requests
– Maintain quality service by bench-marking on best practices
– To perform other daily office duties
Required Skills And Competencies
– Confident problem solver, team player and decision maker
– Communication and interpersonal skills
– Intermediate level computer literacy
– Ability to work without close supervision
– Ability to listen and carry out instructions timely
– Quality service delivery
– Strong capacity to manage relationships with customers
Suitable candidates are invited to submit the cover letter, detailed curriculum vitae, certified copies of certificate and a minimum of 2 traceable references to;
The Managing Director
Immediate Cashloan Assist
P.O Box 1426
Palapye
or by email to; [email protected]
Deadline of application; 30 June 2016
